Important: Kindly scroll to the bottom for info on receiving the product chilled and refreezing.
Chilled and Refreezing Information:
Our shipments are sent out frozen and should arrive at your door frozen or at a very low temperature, depending on the distance it travels, (We cannot guarantee the exact temperature at which they arrive). If the product arrives at fridge temperature (5C degrees or below), you may refreeze the product. Below link from the GOV.UK website and USDA which explain this and give further insights.